If you don't indicate otherwise, an invoice for the full amount due will be sent the week following your
tournament. If you want an invoice sent earlier, just let us know. We will accept signed purchase orders.
Why are the rates different for the website based on tournament size?
The number of entries in the tournament roughly correlates with the
traffic that is expected on the website. The larger tournaments require
more resources and bandwidth, and the pricing is adjusted to reflect such.
What constitutes an entry?
An entry is one 'slot' in an event. An individual event competitor is
one entry. A debate team is one entry. A cross-entered competitor in
multiple events constitutes multiple entries. A tournament that has 30
competitors in US Extemp and 44 Policy teams (88 debaters)
would have 74 entries.
What if I don't know how many entries to expect on the website?
Order the software with your 'best guess.' The pricing will be based entirely
on the actual entries, but there are no penalties for having a bad
guess up-front. If your estimate is too small, an invoice will be sent
for the difference. If your estimate is too large, a refund will be issued
for the difference.
Do I need to purchase support?
If you are using the website portion only, support is included in the
purchase price. The support options apply only the PC tabulation software.
Whether you should purchase support really depends on your comfort level
with computers in general. Many users have successfully used the software
at their tournaments and never asked for any assistance whatsoever. If
you are familiar with Windows Explorer and/or Internet Explorer and
you are relatively comfortable with Windows applications such as Word
or Excel, then you will probably be able to use the software without much
difficulty. The software does come with extensive documentation (more
than 500 pages) available from the 'help' menu. You will probably want
to purchase support if you don't have an opportunity to 'play' with the
software prior to your tournament. The BY-THE-CALL option is always a possibility,
but does not guarantee availability. If you want guaranteed availability, you
should purchase support.
Is there an option to have someone come and train on the use of the software?
Absolutely. Call or email to discuss possibilities.
Can I purchase the website registration without the tabulation software?
Yes. The website registration piece works independent of the tabulation software. Several
tournaments have used this option.
Can I purchase the tabulation software without using the website?
Yes. The tabulation software will work independently of the website. This option requires that
you make all of the entries manually, but it is certainly possible.
Why is the software licensed per-tournament?
The software is licensed per-tournament so that it is available at the lowest possible
cost to the widest number of users. Per-tournament licensing spreads out the development
costs across many tournaments with the result of providing a better product to every